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  • How to troubleshoot passwordless sign-in when customers don't receive OTP emails?
    AnsweredCommunityQuestions

    How to troubleshoot passwordless sign-in when customers don't receive OTP emails?

    🚨Hey folks. A few of my customers are unable to get an OTP to login via the password less sign in feature. I'm also unable to login into my product. Is there anything down with...

  • How to troubleshoot MemberStack password reset emails returning success but not arriving?
    AnsweredCommunityQuestions

    How to troubleshoot MemberStack password reset emails returning success but not arriving?

    Hi Memberstack team, we're experiencing an issue with password reset emails and were hoping you could help investigate.We're using Memberstack's transactional email sender with ...

  • How to customize the from name in MemberStack email notifications?
    AnsweredCommunityQuestions

    How to customize the from name in MemberStack email notifications?

    Hi! Small question. In the Memberstack emails. There is no from-name setting. Currently, it show only the raw address as the senderBut I would like it to say Digital Feng Shui. ...

  • How to use a fixed Stripe Tax Rate instead of automatic tax in Memberstack?
    CommunityQuestions

    How to use a fixed Stripe Tax Rate instead of automatic tax in Memberstack?

    hi A J, Tyler Bell,We're using Memberstack with Webflow for our subscription payments, and Memberstack is creating the Stripe Checkout Sessions.We'd like to use a fixed Stripe T...

  • How to handle both post-purchase and direct logins in MemberStack without requiring interaction tokens?
    CommunityQuestions

    How to handle both post-purchase and direct logins in MemberStack without requiring interaction tokens?

    Hey team, we have a flow where users select a subscription, create a Memberstack account, complete payment via Stripe, and then get redirected to login.merchmate.com to log in. ...

  • How to use one-time payments as plans in Stripe without recurring billing?
    CommunityQuestions

    How to use one-time payments as plans in Stripe without recurring billing?

    Hello, I have question regarding plans and Stripe. We only use one time payments on our platform, but is it possible to add these one-time-payment plans in Stripe to a customer?...

  • Group Members by Company
    CommunityProduct Wishlist

    Group Members by Company

    Inside the Members tab, we currently have a team structure where one company can have multiple user seats assigned underneath it. Is there a way to update the UI so each company...

  • How to request a higher recipient limit for MemberStack marketing emails?
    CommunityQuestions

    How to request a higher recipient limit for MemberStack marketing emails?

    Hi team 👋 Firstly, I just wanted to say it’s really cool to see marketing emails added to Memberstack. Having transactional emails and marketing emails in one place is a huge im...

  • How to pull first and last name from Google Authenticator into Dutch custom fields?
    AnsweredCommunityQuestions

    How to pull first and last name from Google Authenticator into Dutch custom fields?

    Hi all, We want to use Google Authenticator for our client, and pull the first and last name automatically into custom fields. Although I saw that it automatically pulls for fie...

  • How to access the full passwordless email history to debug undelivered messages?
    CommunityQuestions

    How to access the full passwordless email history to debug undelivered messages?

    We are trying to debug passwordless emails going undelivered, a problem that is plaguing us. The dashboard lists the last 5 emails sent - see below. But where can I access the f...

  • How to retrieve a MemberStack team invite link via the Admin REST API when using SSO in a custom dashboard?
    AnsweredCommunityQuestions

    How to retrieve a MemberStack team invite link via the Admin REST API when using SSO in a custom dashboard?

    Hey Memberstack team — hoping you can help us figure out the right path forward. What we're building: A custom app dashboard where team plan owners need to invite their teammate...

  • How to troubleshoot Google Auth login failures for existing users after a Webflow to Next.js MemberStack migration?
    AnsweredCommunityQuestions

    How to troubleshoot Google Auth login failures for existing users after a Webflow to Next.js MemberStack migration?

    Hi team, I recently migrated from webflow to next.js with memberstack. Everything seems to be working apart from one thing. Users who previously signed up using google auth are ...

  • How to fix MemberStack plans not appearing in Stripe customer portal?
    CommunityGeneral

    How to fix MemberStack plans not appearing in Stripe customer portal?

    Hello- We have new subscribers through memberstack and we see them in stripe as customers (with their subscription tier). The tiers, however, do not show up in the customer port...

  • How to confirm if Stripe Billing charges apply to MemberStack recurring payments?
    CommunityGeneral

    How to confirm if Stripe Billing charges apply to MemberStack recurring payments?

    I'm looking to hear from an actual Memberstack user on what fees they are paying in Stripe. I tried asking Memberstack support, but just keep hearing back "Memberstack recurring...

  • How to integrate reCAPTCHA into a custom login form?
    CommunityQuestions

    How to integrate reCAPTCHA into a custom login form?

    Hi ! What should be the easiest way to use reCAPTCHA in a custom  login form?

  • How to redirect users to the correct course page regardless of plan priority in Memberstack?
    CommunityQuestions

    How to redirect users to the correct course page regardless of plan priority in Memberstack?

    Hello 👋 I have a Webflow website where I use Memberstack to sell online courses. I connected Memberstack to Stripe, created separate paid plans for each course, and added an “On...

  • How to integrate Google SSO authentication into a mobile app using MemberStack API?
    CommunityQuestions

    How to integrate Google SSO authentication into a mobile app using MemberStack API?

    My website handles user SignUp/SignIn using memberstack. Now I need to create the mobile app for my service. I am not sure how will use the auth providers on the mobile. Is ther...

  • How to determine if Stripe transaction fees apply to direct server payments on a Memberstack-connected account?
    CommunityQuestions

    How to determine if Stripe transaction fees apply to direct server payments on a Memberstack-connected account?

    If I connect my Stripe account, will the transaction fee apply to payments I create directly via my own server through that same Stripe account, or only to payments initiated th...

  • How to implement course enrollment with payment processing and plan assignment?
    CommunityQuestions

    How to implement course enrollment with payment processing and plan assignment?

    Hi again A J the User Flow: The user clicks on a course card. They are redirected to the course’s individual template page. The user clicks on the Enroll button. They are taken...

  • How to choose between Xano and MemberStack Data Tables for API calculations?
    CommunityQuestions

    How to choose between Xano and MemberStack Data Tables for API calculations?

    Hi again. Advice needed. I want to perform simple calculations (averages, multiply, divide, add, subtract, etc.) with data pulled from an API. Should I use Xano instead of MS Da...

  • How to style MemberStack FAQ questions as H3s without squishing toggle icons on mobile?
    CommunityQuestions

    How to style MemberStack FAQ questions as H3s without squishing toggle icons on mobile?

    Hello all, I have a question about a cloneable. I downloaded a memberstack FAQ with a + - toggle next to each faq. I want to style them as H3's, which works if I then reduce tex...

  • How to understand MemberStack session inactivity calculations with server-side API calls in Laravel?
    CommunityQuestions

    How to understand MemberStack session inactivity calculations with server-side API calls in Laravel?

    Hi,We have a Laravel application with a login form where we use the Memberstack DOM package to authenticate users.In our app, we’ve added a middleware that runs on each internal...

  • How to set up Facebook and Google authentication in MemberStack with current Facebook dashboard steps?
    CommunityQuestions

    How to set up Facebook and Google authentication in MemberStack with current Facebook dashboard steps?

    Hello everyone,I want to put facebook authentication on a platform for my client.I found this https://docs.memberstack.com/hc/en-us/articles/9116286679195-Facebook-Authenticatio...

  • Executing Stripe actions from the API/SDK
    Gathering feedbackCommunityProduct Wishlist

    Executing Stripe actions from the API/SDK

    Is there any way to do those stripe actions from the api/sdk?

  • How to implement progress-based lesson unlocking instead of time-based drip in Memberstack?
    AnsweredCommunityQuestions

    How to implement progress-based lesson unlocking instead of time-based drip in Memberstack?

    Hi Memberstack team,I’m building a course platform in Webflow and currently using your drip script.I want to switch from time-based drip to progress-based unlocking: Lesson 1 u...

  • How to configure MemberStack user attributes for course progress, favorites, and points across multiple course types?
    AnsweredCommunityQuestions

    How to configure MemberStack user attributes for course progress, favorites, and points across multiple course types?

    Hello! I just purchased the course template because I needed help with the profile section to achieve course lesson memory for users, I already have my whole site built, and my ...

  • How to load MemberStack asynchronously or exclude it from specific pages in Webflow to improve LCP?
    CommunityQuestions

    How to load MemberStack asynchronously or exclude it from specific pages in Webflow to improve LCP?

    We're using Memberstack v2 on a Webflow site. One of our pages (klarfar.no/last-ned) is a standalone lead magnet landing page where users don't need to log in or access member c...

  • [Wishlist] MemberStack API needs Stripe customer ID parameters for headless integrations
    CommunityProduct Wishlist

    [Wishlist] MemberStack API needs Stripe customer ID parameters for headless integrations

    It would be ideal if there were additional parameters for the member create or update api endpoints to allow setting of the stripeCustomerId/stripeSubscriptionId values. The man...

  • How to bulk delete inactive users from MemberStack after X months of inactivity?
    AnsweredCommunityQuestions

    How to bulk delete inactive users from MemberStack after X months of inactivity?

    Hi, We have a large number of inactive users (no login/activity for a long time) that are inflating our user count and pushing us to higher pricing tiers. Is there a way to auto...

  • How to force a page refresh when logging out in MemberStack?
    AnsweredCommunityQuestions

    How to force a page refresh when logging out in MemberStack?

    Hi, i have a general questionIs there anyway to for the refresh after a logout ? if i am in the homepage and hit logout, the page is not refreshed (since the logout is configure...

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