Disable Concurrent Logins

Article author
Duncan Hamra

This article will how you how prevent members from logging in to the same account with the same credentials.

Understanding the Default Setting

By default, concurrent logins are possible. That means multiple users can enter the same email and password and stay logged-in at the same time. In some circumstances (e.g. a team of remote workers), concurrent logins might be a desirable setting. It all depends on your needs, but the good news is you can enable and disable that setting as required. Here's how.

Preventing Concurrent Logins

  1. Go to your Memberstack dashboard.
  2. Click Settings on the side menu.
  3. Scroll down to the Other heading.
  4. Switch on the Disable concurrent logins toggle.


A popup window displays.

  1. Read the terms (it lets you know that all logged-in users will be logged out if you proceed).
  2. Check the box to proceed.
  3. Click Confirm.
  4. Click Save on the next page.


  • Note To enable concurrent logins, switch off the toggle and click Save.


The Result

Let's say User A logs in to an account.

  • Ten minutes later, User B logs in to the same account with the same ID and password.
  • Memberstack automatically logs out User A.
  • Ten minutes later, User A logs in with the same credentials.
  • Memberstack automatically logs out User B.

The most recent login instance is active. The older login instance is logged out.

That's it.

Now you know how to enable and disable concurrent logins.


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  • Comment author

    You are amazing guys ❤

  • Comment author
    Duncan Hamra

    Thanks PieBlc12 😊

  • Comment author
    William de Broucker


    If two people are connected on the same IP, do they get disconnected ? 


  • Comment author
    Duncan Hamra
    • Edited

    William de Broucker I checked with Tyler and he says:

    "If they are logged in with two different emails on the same IP address they won’t be disconnected.

    If two people are logged in with the same email, whoever logged in first will be disconnected.

  • Comment author
    William de Broucker

    Thanks ! I'm using a lot of iframe in my website so i'm afraid that will create a disconnection 😵‍💫


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