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How to Export Members & Plans

Duncan from Memberstack
Duncan from Memberstack

In this article, I show you how to export:

  • a list of members
  • a list of subscription data
  • a segmented list

1) Exporting the Member List

  1. Log in to your Memberstack account and click Members on the side menu.
  2. Click the ellipsis in the top right corner of the page and select Export Members CSV. The CSV file contains multiple columns that display member data, including email address and Stripe customer ID.

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2) Exporting a segment

Instead of exporting the entire list, you can apply one or more filters and create a subset.

  1. Click the Filters button in the top right corner of the page.
  2. Select one or both options: Plans (e.g. Free, Advanced) or Plan Status (e.g. Active, Trialing).

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  • As you add or remove filters, the size of the list in the center of the page changes.

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Once you have created the desired subset, click the ellipsis in the top right corner and select Export Members CSV. Memberstack emails the list segment to you.

3) Exporting Plans

You can also explore plan data. Follow the steps described above and click Export Plans CSV.

  • Each file contains columns of plan data, such as member ID and Stripe subscription ID.

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Comments

4 comments

  • James Jeffreys
    James Jeffreys

    So I can export users and plans, but the obviuous question is...

    What kind of an experience could I build for my users? Are they going to have to create new passwords on my new membership platform (likely to be a self-build of some kind if I am migrating away from memberstack)?

    1
  • Duncan from Memberstack
    Duncan from Memberstack Author

    James Jeffreys Yes, you would need to ask users to create new passwords or re-authenticate with google/facebook/etc. 

    0
  • Steve Bliss
    Steve Bliss

    I want to export all of the plans but with the users Names and email addresses - this method seems to just give me the member ID. How do I that?

    0
  • Duncan from Memberstack
    Duncan from Memberstack Author

    Hey Steve 👋 You'll need to export the member list separately and then merge the sheets using the member ID as the common value. If you need help with that, please let me know 👍

    0

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