FAQs
Find quick answers to common questions on all things Memberstack - from billing to features to troubleshooting.
Billing and Payments
- Can I change the transaction fees for my users if I upgrade my plan?
- How do I set up coupons to my Memberstack app?
- How do I cancel my subscription to Memberstack?
- Can I get a discounted rate for upgrading my Memberstack plan?
- What is the SCA status label on the Members page?
- How can I find my invoice and billing history?
Features and Capabilities
- Can I use Memberstack with my own hosting provider if I don't want to use Webflow's hosting?
- How do I change the ownership of a Memberstack app?
- How can I add new Admin Team Members to Memberstack accounts?
- How can I remove two-factor authentication from my Memberstack app?
- How can I update my information on the Memberstack subscription invoice?
- What are the differences between live mode and test mode?
Technical Issues
Company Info
- What should I do if I am unable to log in to my Memberstack account?
- How can I open a new support ticket?
- Where can I find examples of websites built with Memberstack?
- How can I ensure that Memberstack is the right fit for my needs?
- How can I get assistance with a general issue?
- Can I Book a Product Demo?