How do I cancel my subscription to Memberstack?

We understand that your needs may change, and we're here to help make the process of managing your subscription as smooth as possible. Here's how you can cancel your Memberstack subscription.

Canceling Your Memberstack Subscription

1. Log in to your Memberstack account: Access your account and find the app you are subscribed to.
2. Navigate to the billing page: Go directly to the billing page where you can view details of your subscription.
3. Cancel the plan: At the bottom of the page, you'll find the "Cancel Subscription" button in red. Clicking this will initiate the cancellation process. 

Note: Upon cancellation, you'll lose access to your account at the end of the billing cycle, your live mode members will be deleted, and your logins and signups will no longer function on your live website.

Updating Your Subscription and Billing Info

1. Log in to your Memberstack account: Access your account and find the app you are subscribed to.
2. Navigate to the billing page: Here, you can view all your subscription details.
3. Manage your subscription: Scroll down and click on “Manage Billing” to make changes to your subscription.

Need further assistance or have questions? Our Memberstack support team is always ready to help. Reach out to us through a Support request, and we'll get back to you as quickly as possible.

FAQs:

• What happens to my data after I cancel?
  
  • Live mode members will be automatically deleted
  • Test mode members will remain
  • To delete all data, you must delete your app
• Can I get a refund for my remaining subscription period?
  • Under our standard policy, refunds are not typically provided for the remaining subscription period. However, we understand unique circumstances may arise. Please don't hesitate to contact our Customer Service team to discuss your specific situation, and we'll do our best to assist you.
• How can I reactivate my subscription?
  • Go to billing page and select a new plan.