How can I get assistance with a general issue?

Article author
Josh Lopez
  • Updated

To get assistance with a general issue from a human, please follow these steps:

  1. Fill out the form provided by the support team here to provide more information about your request.
  2. Include your App ID and website URL in the form.
  3. If applicable, attach relevant screenshots or videos to help with troubleshooting.
  4. Be as detailed as possible in describing the issue you are facing.
  5. Wait for a response from the support team. They strive to respond as soon as possible but note that it could take up to 2 business days (Mon-Fri, 6am-5pm EST).

By following these steps, you will receive the assistance you need for your general issue.

Was this article helpful?



Please sign in to leave a comment.