To get assistance with a general issue from a human, please follow these steps:
- Fill out the form provided by the support team here to provide more information about your request.
- Include your App ID and website URL in the form.
- If applicable, attach relevant screenshots or videos to help with troubleshooting.
- Be as detailed as possible in describing the issue you are facing.
- Wait for a response from the support team. They strive to respond as soon as possible but note that it could take up to 2 business days (Mon-Fri, 6am-5pm EST).
By following these steps, you will receive the assistance you need for your general issue.