Coupon Errors and Limitations

Article author
Duncan from Memberstack

Please see this article if you are trying to create or edit a coupon

Payments of less than $1

Stripe will say a coupon is invalid if it reduces the prices to between $0.01 and ~$1.00. Make sure the coupon is 100% off, or the remaining price is more than $1.00. 

One-time payment Transaction Fees

Stripe does not update transaction fees for one-time payments. If you are overcharged when applying a coupon to a one-time paid plan please contact support and request a refund. https://docs.memberstack.com/hc/en-us/requests/new

(SOLVED!) One-time Payments of $0

It is now possible to use 100% off coupons with one-time plans 🎉

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Comments

2 comments

  • Comment author
    John Matias

    Checked with Stripe support Feb 2023 and still not supported but they said they'd ask dev team to look into it.

    1
  • Comment author
    Duncan from Memberstack

    Thank you for reaching out! The more we can reach out as a community, the more likely they are to fix this 😁

    0

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