Can I request a refund for a charge that was made over 30 days ago?

Article author
Josh Lopez
  • Updated

In general, refunds are typically only permitted for charges made within the past 30 days. However, there may be exceptions made on a case-by-case basis. If you need to request a refund for a charge that is outside of the 30-day window, you can reach out to the Memberstack support team by submitting a Support Request and they will evaluate if an exception can be made.

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