What is the SCA status label on the Members page?

Article author
Josh Lopez
  • Updated

A plan with the status of SCA or Requires Authentication refers to Strong Customer Authentication, which is a European regulatory requirement to enhance the security of online payments and reduce fraud.

When a user starts the signup process but fails to authenticate the payment with their bank, the SCA status label will appear on their page in Memberstack.

You can read more about SCA in this article from Stripe.

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