There are a few types of emails you can send with Memberstack, a few types you can send with Stripe, and a few you'll need to send with 3rd part tools like Mailchimp, Intercom, etc.
If you want Memberstack to send emails using your email/domain please add an Email Sender Address in your app settings.
Welcome Emails
You are able to send welcome emails with Memberstack (at no additional charge). or you can use Memberstack's Webhooks, Make Integration, or Zapier Integration to pass member data to the 3rd party mailing service of your choice.
Forgot Password
These are handled by Memberstack. Check out this article to learn more about customizing, translating, and sending forgot password emails with Memberstack.
Email Verification
These are handled by Memberstack. Check out this article to learn more about customizing, translating, and sending verification emails with Memberstack.
Newsletter
You can send Welcome emails using a 3rd party mailing service. You can use Memberstack's Webhooks, Make Integration, or Zapier Integration to pass member data to the 3rd party mailing service of your choice.
Upcoming Payment
Payment Success
You can configure Stripe to "email finalized invoices to customers." Log in to your Stripe account and then click this link.
Payment Failed
You can configure Stripe to "send emails to customers to update failed card payment methods."Log in to your Stripe account and then click this link.
Card Expiring
You can configure Stripe to "send emails about expiring cards." Log in to your Stripe account and then click this link.
Trial Reminder
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Comments
16 comments
Is it possible to configure the emails?
for example, I want the Welcome Email to be sent after verification has been done. now both emails are sent together when a user is signed up.
This is an excellent question. It's not configurable (yet), but I see what you mean and will take this up with the team. Tyler Bell We might want to make this default behavior 🤔
Can we send someone the emails from our own no-reply@domain.com?
Hey Shadi null which emails do you want to send?
In general, we don't recommend using no-reply addresses. Better to use a support email.
I would want to send the memberstack emails through my own domain instead of the no-reply@memberstack.io one.
I have a support@firmpavilion.com and a hello@firmpavilion.com email, though I would prefer to send the emails from the hello@ email
Shadi null got it 👍
Yes. We can manually change the "from" email for you. Please fill out this form to kick off the email verification process.
Is changing the display-name when an email is sent to a customer/user possible? At the moment I believe it just uses the local-part which isn't ideal in my case.
Not yet, but we do have designs for it. I'll see if we can work this in while we are changing email providers.
That would be great Duncan! When do you reckon the change over will happen?
We are working on it now, but it's really hard to say. If I were you, I would NOT expect this feature to be added. We will do our best, but it's safest for you to expect it to not happen. We might run into an unexpected blocker that forces us to shelf the project, and I'd hate to leave you hanging.
Understood! Would you recommend that I just don't use your built-in email services to get around this? I ask as the email currently going out just shows my name as a sender instead of the business which looks unprofessional and a bit scammy to the receiver. If there is another solution I'm all ears 🙏🏽
Oooo I'm so glad you explained! I actually misunderstood your question.
We can change the from name manually on the backend. https://docs.memberstack.com/hc/en-us/articles/11193994555547-Custom-Email-Sender-Address-Feature#h_01J90GXF5JCZ5SXP1AAW0R9PYQ
Oh amazing!!! Will contact support now.
Thanks a lot Duncan
For the emails that are sent. Can I provide a name instead of the from email address showing?
Josh Lopez How are we handling "From:" names with Resend?
Hello Mohit Shah
You can indeed change the from name. We currently have a long term solution that will allow customers to change it from the dashboard. Until that is released we need to do it manually. Please reach out to the support team so they can get your app id and what from name you would like to use.
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