Emails

Article author
Duncan Hamra

There are a few types of emails you can send with Memberstack, a few types you can send with Stripe, and a few you'll need to send with 3rd part tools like Mailchimp, Intercom, etc. 

If you want Memberstack to send emails using your email/domain please add an Email Sender Address in your app settings.

Welcome Emails

You are able to send welcome emails with Memberstack (at no additional charge).  or you can use Memberstack's Webhooks, Make Integration, or Zapier Integration to pass member data to the 3rd party mailing service of your choice. 

Forgot Password

These are handled by Memberstack. Check out this article to learn more about customizing, translating, and sending forgot password emails with Memberstack. 

Email Verification

These are handled by Memberstack. Check out this article to learn more about customizing, translating, and sending verification emails with Memberstack. 

Newsletter

You can send Welcome emails using a 3rd party mailing service. You can use Memberstack's Webhooks, Make Integration, or Zapier Integration to pass member data to the 3rd party mailing service of your choice. 

Upcoming Payment

You can configure Stripe to "send emails about upcoming renewals." Log in to your Stripe account and then click this link
 

Payment Success

You can configure Stripe to "email finalized invoices to customers." Log in to your Stripe account and then click this link.

Payment Failed

You can configure Stripe to "send emails to customers to update failed card payment methods."Log in to your Stripe account and then click this link

Card Expiring

You can configure Stripe to "send emails about expiring cards." Log in to your Stripe account and then click this link

Trial Reminder

You can configure Stripe to "send a reminder email 7 days before a free trial ends." Log in to your Stripe account and then click this link.  
 

Keywords: send, emails, stripe, dunning, export, zapier, trigger, transactional, welcome, signup, admin, marketing, notification

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Comments

6 comments

  • Comment author
    Abdelhalim WithDev

    Is it possible to configure the emails?

    for example, I want the Welcome Email to be sent after verification has been done. now both emails are sent together when a user is signed up.

    1
  • Comment author
    Duncan Hamra

    This is an excellent question. It's not configurable (yet), but I see what you mean and will take this up with the team. Tyler Bell We might want to make this default behavior 🤔

    0
  • Comment author
    Shadi null

    Can we send someone the emails from our own no-reply@domain.com?

    0
  • Comment author
    Memberstack Team

    Hey Shadi null which emails do you want to send?

    In general, we don't recommend using no-reply addresses. Better to use a support email. 

    0
  • Comment author
    Shadi null

    I would want to send the memberstack emails through my own domain instead of the no-reply@memberstack.io one.

    I have a support@firmpavilion.com and a hello@firmpavilion.com email, though I would prefer to send the emails from the hello@ email

    1
  • Comment author
    Memberstack Team

    Shadi null got it 👍

    Yes. We can manually change the "from" email for you. Please fill out this form to kick off the email verification process.

    0

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