How do I edit or change the price or billing interval of an active plan?
Price amounts and billing intervals cannot be modified once a Price has been created. To change the price or billing frequency, create a new Price instead.
- Create a new Price: Open the relevant plan in your Memberstack dashboard, select Add Price, and configure the new amount or billing interval.
- Update your website: Replace the custom attributes which have the old Price ID with the new Price ID, (starts with prc_).
- Archive the old Price: Once your website is using the new price ID, archive the old Price from the plan's Prices section. See below for instructions on how to archive a price.
**IMPORTANT** You can only delete a price that has 0 test mode or live mode members. We need to keep old price information in the backend just in case you have customers who signed up with that price.
What happens to existing subscribers?
- Existing subscribers on the old Price will continue to be billed at their existing rate and billing interval. Archiving the Price does not automatically change their subscriptions.
- If you want existing subscribers to move to the new Price, you can have them switch using 'the data-ms-price:update="NEW_PRICE_ID" attribute on a button (if the frequency of the price is different) or update their subscription through Stripe.
**IMPORTANT** Archiving a Price does not automatically update your website. Make sure your website is using the new Price ID before archiving the old one.
1) Archive It
- Go to the Memberstack dashboard and click Plans on the side menu.
- Select a paid plan.
- Open the Prices folder and select an active price.
- Click the ellipsis and select Archive Price.
2) Activate It
If you want to re-use an archived price:
- Open the Prices folder.
- Click the Archived tab.
- Click the ellipsis and select Activate Price.
3) Update It
When you archive a price on Memberstack, the customer facing pages on your website don't change. Before or after archiving a price, be sure to update the pricing info on your site. Otherwise, customers can still purchase something with the archived price.
The same logic goes for Activating. If you activate an old price, you need to manually add that option to your site.
That's all.
Now you know how to archive a price.
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