How to backup MemberStack member data and restore accounts if needed? Answered

Post author
Sim Sidhanti

Is there any rollback's ability in memberstack inbuilt or through us. Such that we can take backups?
In case something rogue happens and all our user accounts get deleted?

Comments

7 comments

  • Comment author
    Duncan from Memberstack

    We have the ability to rollback, but only for sweeping issues effecting all of our sites. We cannot roll back an individual site

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  • Comment author
    Sim Sidhanti

    What about from our side
    Can we store backups?

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  • Comment author
    A J

    Hey Sim Sidhanti, 

    I believe you can start exporting members from time-to-time to ensure so that you have a backup in such cases.

    Here's a short take on why Memberstack doesn't currently have a backup mechanism for deleted members.

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  • Comment author
    Sim Sidhanti

    Hey guys. If we add take user backups from memberstack through api. Or csv export. And something bad happens and all our users get deleted.

    That csv is enough info for us to import it back into memberstack and get things back in functional state?

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  • Comment author
    A J

    Hey Sim Sidhanti,

    You can import all free and paying members without an issue in that case.

    One thing to note here might be that in case you use Member JSON, you might have to make sure you have a backup of it in some way since currently I believe we can't export Member JSON. This feature is currently in wishlist, you can comment there in case you want to be notified on future updates on this.

    But other than that all members and whether free / paid can be imported.

    Hope this helps.

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  • Comment author
    Sim Sidhanti

    What's member json, the one we get from api right?

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  • Comment author
    A J

    Sim Sidhanti, Member JSON can be found in each member view inside Memberstack Dashboard.

    And yes, it can be accessed via DOM Package and API as well (when you fetch a member) so you can have backups of it in your preferred way if needed.

    Just that, currently it won't be included in the exports CSV file when you export members via Memberstack Dashboard.

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