How to sync Stripe customer subscriptions with Memberstack accounts in a two-sided marketplace? Answered
Hey all - new here! I'm building a 2-sided career coaching marketplace in webflow where we handle monthly subscriptions via Stripe. How do I sync existing subscriptions / accounts in Stripe with memberstack accounts? I was able to automatically pull over all the stripe plan options (e.g. $X per month, $X per year) but haven't been able to get the actual user data over yet
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Hi Katie, you’ll want to do a member import to get your existing stripe customers / subscriptions into Memberstack.
Here’s an article that explains how to do that (there’s also a loom video that shows the process) - https://docs.memberstack.com/hc/en-us/articles/7789851571099#heading-2
In short, the CSV needs to contain the members email address, stripe customer id, and stripe subscription id.
Is there a way to port existing subscribers to Memberstack?
Yes 🙂https://docs.memberstack.com/hc/en-us/articles/7789851571099-Import-Members-via-CSV-Free-Paying
What service are you coming from?
Stripe! I have existing subscribers on plans, and want them to reflect on the Memberstack portal. I used another software for a dashboard but moved to Memberstack
ah great. So yes, that's totally possible.
You'll want to make sure you import your stripe products into Memberstack first.
https://docs.memberstack.com/hc/en-us/articles/7403136380571-Importing-Stripe-Products
then after that you can follow the instructions in this video
https://www.loom.com/share/9923ef8f222544bf8acc69b982e127b1?sid=2d047420-e7e7-4e4b-b572-05165db5dd5f
The two most important columns when importing from Stripe are the stripeCustomerId and stripeSubscriptionId columns.
As long as you have those two columns filled out, along with email etc, you should be good to go!
Already imported! So i'll be sure to use that Loom for the next step. Thanks!
subscription ids for stripe seem to be price_ for me, is it still okay to upload?
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