How to stop free plan signups from redirecting to Stripe checkout?
Hello! I’m trying to figure out why the free plan is redirecting people to the Stripe checkout link upon signup! I’m not seeing any redirects on the signup page and the free plan is just using default settings so it has no data attributes or payments attached to it!
I’ll drop client’s link below (test mode is turned on):
https://www.mitchandjustine.com/plnt-club
As well as read only link in the thread
Read only links:
Sales page with pricing section: https://preview.webflow.com/preview/mitch-and-justine?utm_medium=preview_link&utm_sour[…]&pageId=68f62bc8d0c61c4575194641&locale=en&workflow=preview
Im wondering if you could also point me towards how to add a “cancel subscription” button on the accounts page! 🙂
Comments
6 comments
Hey Olivia Su,
Can you mention which free plan signup is redirecting to checkout? I tested 'Start Free' buttons on both monthly and yearly pricing table in the test mode site and I was redirected to the free recipes page and not stripe checkout.
Do you mean initiating sign up via some other button? If yes, let me know I can test accordingly.
To let user cancel their plan, you can have a button with the custom attribute data-ms-action="customer-portal" and they should able to open the Stripe portal with relevant actions that they can take as per the Stripe settings you have setup. Here's a quick guide on it as well.
Hope this helps.
Hi A J! Yes I think the signup button!
When you click free plan, it redirects to the signup page, and then once you create an account on that page and hit “sign up” it opens up the stripe link
I can’t seem to find a redirect on that!
Hi Olivia 👋 Memberstack actually "remembers" anytime a member clicks on a pricing button. If you want to "forget" paid plans you can use this attribute on your free plan buttons.
Place the attribute data-ms-price:remove="all" on your free signup buttons. If you don't, Memberstack will open the checkout if they previously clicked a pricing button.
Hi Duncan Hamra! Thank you this is so helpful to know!!
Would this affect any of the paid plans or just help with not redirecting people who want the free plan?
Hey Olivia Su,
Placing that attribute on the free plan signup button will just ensure that if a user had clicked on a button with a price attribute, then decided to try out the free plan instead & clicked on the start free button, then the recent choice made to signup via the free plan will be remembered and the user can signup without triggering the checkout.
This won't affect users who click on the button with price attributes and go through with the signup, for these users the checkout will be triggered as expected.
Exactly! Just make sure it's on a button that only people who want the free plan will click on 😁
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