How to clean up inactive member profiles in Memberstack to stay under the 10k limit and prevent automatic upgrades?

Mo Asgari asked October 10, 2025 18:54

Hey there,

curious to know what happens when we hit this limit

4 comments

Chukwudi October 10, 2025 18:56

Hi Mo,

Your subscription will be automatically updated to include a 20K member add-on, which comes at an additional $49/month for every 20k members added.

The progression works like this: 10k -> 30k -> 50k -> 70k as you grow, with no service interruption.

You're completely set up to scale – no action needed on your end.

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Mo Asgari OP October 10, 2025 18:57

thanks !

Chukwudi what would be the best way of removing some of our members?
these are members that would have created a profile a very long time ago, but never paid to activate their subscription

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Chukwudi October 10, 2025 19:52
Hi Mo,

You can use automation tools like Make (formerly Integromat) to handle selective deletion.

With Make, you can:
1. Filter your member list based on criteria (like signup dates or other metadata).
2. Loop through the filtered members.
3. Delete each targeted member via Memberstack’s Delete Member Module.
This approach gives you precise control over which members to remove without affecting active accounts.
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A J June 16, 2026 19:24

For future readers,

You can now use this memberscript to track member's last activity, notify users and also auto-delete inactive users after providing them a grace period as well.

Hope this helps.

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