Why certain users with Icloud etc are not getting passcodes. But I don’t think this was an isolated incident. It feels like it’s consistently certain emails that have the problem. For example when I test with mine, a gmail business email, it ALWAYS works and is lightning fast - practically instantaneous. Other users simply don’t get a passcode and are trying over a number of different days. I had thought that it was connected to our domain itself but actually these come directly from notification@member-notifications.com - not our domain. Is there anything we need to be doing to whitelist this in relation to our domain? FYI our domain is charlesdowding.co.uk
How to troubleshoot passcode delivery issues with iCloud and Apple Login integration?
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Hey Steve, have you setup a custom email with Memberstack? If not, I highly recommend doing that.
https://docs.memberstack.com/hc/en-us/articles/11193994555547-Custom-Email-Sender-Address-Feature
Thanks Tyler - I’ll do this right away
Is there anyway to add Apple Login? That is an extremely important feature.
I believe it’s not possible since Apple makes you add server files
TBH I’m not 1000% sure - but I believe it’s a similar situation to Microsoft auth. Webflow announced support for well-known files which I think might help!
Tyler Bell can you shed any light? 🤞
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