How to update Memberstack to use new Stripe plan instead of old one after import? Answered

Post author
Lakshman Mody

Hiya! I created a new Stripe plan and imported it to Memberstack. Previously, a user was taken to a Stripe page to create a subscription after Sign Up. Users are unfortunately still being taken to a Stripe page reflecting the old Stripe plan. How do I specify that users should be taken to a Stripe page reflecting the new plan?

Comments

13 comments

  • Comment author
    Tyler Bell

    Did you update your data attribute to the new price id?

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  • Comment author
    Lakshman Mody

    I actually never specified a data attribute (which may be the problem)!!

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  • Comment author
    Tyler Bell

    ah okay!
    That should fix the issue for you.

    https://docs.memberstack.com/hc/en-us/articles/7403200877211

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  • Comment author
    Lakshman Mody

    quick clarifying question: https://www.loom.com/share/b36cdf27a44b49e788799206d405785f

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  • Comment author
    Tyler Bell

    can you check to see if you had an attribute on your signup form?

    Memberstack won’t default to a paid plan unless it’s specified via an attribute.

    Assuming there’s a paid attribute hiding on your site somewhere.

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  • Comment author
    Lakshman Mody

    ahhhhhh - thats it!!! I missed that the attribute is stored on teh form-container!

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  • Comment author
    Josh Lopez

    if we get the page url we can see what data attributes you currently have

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  • Comment author
    Tyler Bell

    updating that value should fix the issue for you

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  • Comment author
    Josh Lopez

    ah yes

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  • Comment author
    Lakshman Mody

    Tyler Bell Josh Lopez fixed!! thank you for your help 🙏

    Hmmm - my new Stripe plan has 2 prices (one monthly and one annual). Is it possible to reflect both on the Stripe page so the user can choose either? or do I have to build a proper Pricing Table in Webflow on which the user would need to select this before being taken to Stripe to subscribe?

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  • Comment author
    Josh Lopez

    We suggest making a pricing table because that will allow your members to easily select which one they want without you needing to add custom code. The article you linked to should give you all the info you need. If you get stuck just let us know 🙏

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  • Comment author
    Lakshman Mody

    okie - for sure! I was just trying to find a lazy solution forward 🙃, thanks!

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  • Comment author
    Tyler Bell

    What Josh said is definitely the recommended approach.

    If you wanted a quick solution you could use Stripes upsell feature.

    https://docs.memberstack.com/hc/en-us/articles/7975502111003-Subscription-Upsells

    A pricing table is a much better option tho.

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