1) The problem → If a paid member's subscription ends, when they next log-in they are presented with a pop-up modal to continue their subscription and add their payment details / restart.
This makes complete sense from the point of view of gating the content, but is a pretty annoying user experience for someone who, perhaps, wants to choose a different plan.
2) Why is this important → It's important to the UX of my site and directly impacts my revenue.
3) What's your plan B → Attempt to swap the membership via the API, but that's not possible right now
4) Possible solutions we could build for you → a) Automatically switch to another membership of my choosing after an event. Canceled, expired, failed, etc. b) Only display the pop-up on pages with contain member's only content (including data attributes). Should be setting in the dashboard. c) Add a "change plan" section to the renew UI so folks can see / select other plans. This could be a simple link to my pricing page.