How to fix Team Accounts showing inaccurate member counts and plan assignments in MemberStack?

Scott Doughty asked May 24, 2026 08:44

Hi all, I have a couple of questions about Team Accounts after starting to use them:

The number of available seats and the number of seats used are accurate in the "Edit Team" modal for the team admin, but the team plan definition only shows 1 current plan member, and when we filter members by the team plan only the team admin appears in the results. Is this a bug?
The team member invite link doesn't seem to respect the domain restriction we set up in Signup Rules when adding the plan, is this the intended behavior? Is there a way to enforce the domain restriction for team members?

3 comments

A J May 24, 2026 08:45
Hey Scott Doughty,
1. I believe you are right, the filtered view should ideally be able to show team members as well. But I can see the same issue on my end. Thanks for reporting. cc: Josh Lopez
2. cc: Tyler Bell Will it be possible to have a toggle "Apply to all team members" as it currently is possible for Plan logic feature or can the signup rules be applied automatically to the whole team?
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Scott Doughty OP May 24, 2026 08:46

A J Josh Lopez Tyler Bell Wondering if there are any updates you could share on these apparent bugs in expected Team Account behavior?

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Guitar Curriculum August 17, 2026 20:40

Hi Memberstack team. I'm noticing the same behavior in our application of the team plans function. Are there any updates to these apparent bugs?

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