How to get the v2 access token with correct issuer in MemberStack?

Ali Ahmad asked May 14, 2026 09:47

Hi Memberstack team — we’re trying to get the v2 access token (issuer https://auth.memberstack.com/app_cmluufrdb00r00srugr563spb) but we only receive the member cookie token with issuer https://api.memberstack.com.Current setup:

App ID: app_cmluufrdb00r00srugr563spb
Frontend script: https://static.memberstack.com/scripts/v2/memberstack.js
Domain: https://1a72-182-185-169-63.ngrok-free.app/
SDK API available: no getMemberToken(), no member.tokens.accessToken in getCurrentMember()
We can read _ms-mid / ms-mid / memberstack cookies, but those tokens have iss: https://api.memberstack.com and fail our JWKS validation.

Can you confirm which dashboard settings must be enabled to issue the v2 access token? Is there a specific toggle or domain requirement for getMemberToken() / member.tokens.accessToken to appear?Thanks!

3 comments

A J May 14, 2026 09:49

Hey Ali Ahmad,

Does the getMemberCookie() method mentioned in the developer docs not help you with the authentication token for your project?

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Ali Ahmad OP May 14, 2026 09:52
Hi @AJ I am already using getMemberCookie() and I get a JWT.The issue is:That token has iss: https://api.memberstack.com.

I’m validating tokens on my backend with JWKS and my config expects iss: https://auth.memberstack.com/app_cmluufrdb00r00srugr563spb.

Because the issuer doesn’t match, JWKS verification fails.

What I need:

Either the JWKS URL for https://api.memberstack.com so I can verify the token from getMemberCookie(),

Or a way to obtain the v2 access token with iss: https://auth.memberstack.com/...
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A J May 14, 2026 09:53

Hey Ali Ahmad,

I am not sure if there is a way to obtain the token via the auth issuer, but I will let Josh Lopez / Tyler Bell share if this is possible or if there is a workaround etc.

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