Redirect Users to Verification Page Even When “Require Verification to Complete Signup” Is Off

Post author
Chukwudi

The Problem:
Currently, if the "Require verification to complete signup" option is turned off, users can complete signup without verifying their email. Clicking the verification link in the email afterward does not redirect them to the verification page because the system already considers them logged in.

Why It’s Important:
Without this redirect, users may miss completing essential steps in onboarding, which can lead to incomplete profiles and a confusing experience. Ensuring users are guided properly improves data quality and overall user satisfaction.

What Have You Tried?:
As a workaround, we implemented custom code to check key fields and redirect users to the onboarding page if missing. While effective, this requires manual implementation and isn’t ideal for all users.

Suggested Solutions:

  1. Add a feature that allows the verification email link to always redirect users to a verification page, even if "Require verification to complete signup" is off.

  2. Optionally, allow specifying which page the user should land on after clicking the verification link.

Comments

1 comment

  • Comment author
    Duncan from Memberstack

    Chukwudi could we create the redirect using custom code? Memberstack knows if they are verified in the front end, so we could add a site wide script which redirects unverified members to a /verification-required page. 

    0

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