How to receive form submissions from users on gated pages?
Hey devs,
Is there a way to receive form submissions from users who are on the gated pages?
I have the same form on pages that are open for everyone, and there it works perfectly.
I do not get any info from the submissions. Even though it is the same Webflow component on all of the pages.
Ideally, I want to connect it to the Slack automation with Make. I already have the automation working on other pages (same pages on which the form works)
But I'm okay with getting info within Webflow.
Unfortunately, I cannot share the page.
Comments
8 comments
Hey Aleksandar Radovanovic, if those users have access to the gated page the form is in, the form should work like you require it to.
Can you check if there's anything different in the form at all in the gated page?
It could be the action settings of the form or you could check if there is any code interfering with the form submission etc.
Once you submit the form on the gated page, what do you see on the screen on that page?
It is the same form that I'm using on all pages (since it is a Webflow component/symbol)
After submitting, I see the success state, but it is not received anywhere.
There are no errors in the console as well.
Do you have any custom code enabled on that page?
And where do you check the submission from forms on other pages?
Is the form submission linked to Make webhook?
If yes, what do you see in the workflow when a form is submitted?
And just to be sure, could you have the gated page contain only the code and settings you have on other pages and check if its still not pushing the form submission? To test this, you could just clone the gated page and make it similar to other pages in terms of custom code, structure / setting as such.
Only for closing the modal. But I do not think that is related.
I check the site settings/forms and email. I also check on Slack, but I turned automation off since it sends empty messages from gated pages.
Yes, and there I only see the empty submission.
I'll now try to clone this page
The second I cloned the page and it is not gated it works perfectly.
I received all the info
Can you gate this cloned page and test it?
And make sure everything else is same as the other pages in terms of custom code / additional settings etc.
I do not have access to that at the moment.
Can you tell what you are suspecting?
Okay, you can test it out when you get the time and let me know how it goes.
Forms do work on gated pages in general, so we have to track what's different than the other pages in this.
Since I don't have access to the page, its difficult to troubleshoot it, but hoping that by testing in such ways, you get closer to the issue.
Thank you for the input.
I'll share here the results once I have access
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