How to resolve database access denied error for paid customer to gated content?

Post author
Annabel John

Hey everyone 

In a dilemma and our developer is on holiday! 

Customer just purchased one of our tier subscriptions, payment went through but she can't access the content/database. 

It's showing access denied 

Comments

1 comment

  • Comment author
    Chukwudi

    Hi Annabel, 

    Sorry to hear about the challenge your customer encountered. Could please submit a ticket using this link and provide the link to your website and the email of the customer?

    Hope to hear from you soon.

    0

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