How to view unverified email signups in Webflow when email verification is enabled?
Hi, I have email verification enabled.
Is there a way to see which emails sign up even if they don't verify their email?
Right now in members section I see only the ones who did verify, however, sometimes I just want to see attempt log.
I don't see the signups in webflow form submissions
Comments
13 comments
Hey Sajwal 👋 All members who signup will appear on the members page. Only those who verify will have green checkmark next to their email
Hi Duncan, that is not the case for me.
https://www.medmehealth.com/ai-in-pharmacy-overview
Keep scrolling and you can see the membership popup, without verification there is no members created.
I am happy seeing them as just webflow form submissions too. Just for auditing purposes.
I just got a component from library and pasted it in webflow, nothing more.
You will have to create an automation using Zapier or Make to manage signup from a Webflow Form Submission to create registered users. If you use Memberstack data attributes like data-ms-form you will not get the Webflow form submission trigger.
I personally wouldn't recommend using Webflow's form submission to register signups,
For logging attempts, I would recommend using an analytics tool, like Google Analytics, that would track any attempts for any behavioral data (login, signups, button clicks, etc) that you want.
The way Memberstack handles verification is that they first signup with an account and later they verify their email (by confirming it). So if you want to see what users created an account you can just see your new members in the dashboard. The members with the verified badge completed the verification sucessfully
The issue here is I do not see anyone that has not verified in my Members section.
I am using passwordless sign up so encryption is not an issue.
I am not saying I prefer webflow form notifications, I am saying if memberstack does not support non verified members, I am happy justs seeing them webflow too, as in my requirements aren't too high haha.
In my members section, I only see the people who verified their email and got through, I cannot see the one's who did not.
Uhm, is possible that for passwordless members verification is required 🤔
Did you check in your events tab to see if you get to see any attempts?
haha i am not sure
would be nice if someone from the team could guide me Duncan Hamra
I'd still just want the logs, making sure emails are not going to spam or maybe unknown errors.. whatever it is, having a log in the middle helps
not just click tracking with tag manager,
Hey Sajwal Pageni, I signed up on the site and can see an account has been created for my email. With passwordless signups, verification happens automatically since I have to submit the OTP kind of code for completing the signup / login.
Make sure, if you are testing signup on the live domain, you also have the test mode toggle disabled in the memberstack dashboard and check if you are able to see the live mode members populate.
And a signup is only completed after the member has submitted the OTP (when it comes to passwordless signups)
If you want to ensure that without verification, users can signup, you can make use of signup methods with email and password and members will populate in the dashboard. With passwordless signups 2 steps (email and OTP) has to be filled to create an account for that member.
If you have done it and still can't see the live mode members in the dashboard, can you record a short video or screenshot of what you see in the dashboard under Members tab?
Hi I see the members that have verified in the live site.
I just want to see people who entered email and for whatever reason, did not verify the email.
They don't have to be a member, I don't mind that. I just want to see for my peace of my mind, the people who entered their email but did not verify and did not become members.
Again, to reiterate I do see the members who have entered email and the OTP.
They are successfully members, I want to see people who entered email but not the OTP.
Sajwal Pageni, yes understood. Since the passwordless signup form retains information only after a sucessful signup, you can either opt for signup methods with email and password or social auth or have a custom webflow form setup on the page which takes the email value records it somewhere in the database of your choice (via automation), and you can handle the passwordless signup flow via custom code as shared in the docs.
+1 to AJ and Raquel above. Verification happens automatically when using passwordless signup/login
yeah thanks guys, I understand, I don't understand the custom way and I don't think I will go with it.
But would've been nice to just see an audit log of who tried but did not get through, instead of being fully in the dark.
Oooooooo I see. You want to see a list of people who started to create an account with passwordless, but did not actually complete sign up??
Tyler Bell do we have access to this information?
Josh Lopez Can you add this to the roadmap please? I've seen this come up several times and agree we should be saving the emails somewhere.Â
As a business owner I can follow up over email or re-target via ads.
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