How to import users with multiple Stripe subscriptions into Memberstack 2.0?

Maciej Kociela asked April 14, 2025 09:46

Answered

Hey,

I would like to import users from existing app that uses Stripe to Memberstack 2.0. Import works great. There is just one thing I can't figure out. How to import users with more than 1 subscription.

Thanks,
Maciek

2 comments

Chukwudi Official comment April 23, 2025 15:54
Hey Maciej,

Thanks for reaching out!

You’re absolutely right — at the moment, the import tool in Memberstack 2.0 currently supports only one active subscription per user during the import process. If a user has more than one subscription in Stripe, only the first one can be brought in automatically through the import.

To handle users with multiple active subscriptions, you can follow up after the import by manually syncing the additional subscriptions. Here's how:
1. Head to your Memberstack dashboard.
2. Navigate to each individual member who has multiple subscriptions.
3. Click the "Sync with Stripe" button. This will pull in any additional active subscriptions associated with that Stripe customer.
It’s a bit manual for now, but it works smoothly for updating subscriptions post-import.
Maciej Kociela OP April 14, 2025 09:54

If it's not possible with import, is it possible to do update user subscriptions with active Stripe subscriptions manually in MemberStack?

Thank you!

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