Disabled test mode won't turn off icon from home page Answered
How do I make sure the memberstack icon showing test mode comes off my homepage at feelzbev.com? I have a paid subscription and the slider is turned off. Nothing makes it go away.
How do I make sure the memberstack icon showing test mode comes off my homepage at feelzbev.com? I have a paid subscription and the slider is turned off. Nothing makes it go away.
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1 comment
Hi Joseph,
I’m sorry to hear about the challenge you're facing.
Upon checking, I noticed you have two Memberstack accounts. Account one (app_cm3uqa0z7019e0sttf7y745ta) doesn’t have a paid subscription, and its install code is on your website, which is why the 'Test mode' badge is visible. Please replace the install code on your website with the one from Account two (app_cm3ivn1ai00p90snzed25eqqd), which has the paid subscription.
Afterward, add your domain to the settings page, switch it to live mode, and save the settings. I’ve also sent you a detailed breakdown on how to resolve this in the ticket you created.
I hope this helps! Feel free to reach out through the ticket if you need any further assistance.
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