Is there a way to combine Sign Up and Paid tiers in one step? Answered
I am a website with 6000+ free members under the Webflow Membership BETA program which they are sunsetting - gee, thanks Webflow :/
I am trying to migrate to Memberstack, but there is no way I can afford to migrate that sized audience over to this platform. But I was planning on cancelling a free membership on my site and making it all paid/gated.
My confusion is that it says that if people want to sign up for a paid gated area on my site with Memberstack, that they HAVE to create an account. This seems to add STEPS to the user, giving them lots of opportunities to change their mind AND clog up my Memberstack account with users that decide not to actually pay for content.
Is there not a way to have them create their account and enter their payment info in ONE step?
Or has anyone here made this FEEL more streamlined by changing the language of the buttons to make it feel more like STEP 1 STEP 2, etc journey through signing up for a paid plan?
Any advice would be appreciated!
Comments
1 comment
Hello David,
Thank you for reaching out, and I completely understand your concerns—migrating a large audience while ensuring a smooth user experience can definitely feel overwhelming. Let me help simplify things for you:
By design, Memberstack requires users to create an account before paying. This ensures their payment and account information are securely managed. Once the user enters their signup details, the Stripe payment page pops up for them, making the whole process seamless. If you also wish to set up a multi-step onboarding, you can achieve that as well by following the steps mentioned in this article.
If users don’t complete the payment process, you can automatically follow up with them via Abandoned Cart Emails to gently nudge them back.
Offering a free trial without requiring payment upfront could reduce hesitation and encourage users to proceed: Code-Free Trial without a Credit Card.
Since you mentioned the Webflow Membership sunset, if you're still exploring how to migrate your members, Memberstack does allow CSV imports. Here's a guide to help: Import Members via CSV.
I hope this helps! Please let me know if you'd like further guidance on any of these steps—I'm happy to assist. Wishing you all the best as you navigate these changes!
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