How to streamline signup and checkout?
Is there a way to integrate signup for new members with checkout? I'd love to reduce a step here, and cut a little friction when onboarding new members.
Currently new members hit my signup page, enter first name and email, then are redirected to a new page where the enter similar details as well as payment info. Is my signup page redundant?
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Hey Spike Johnson
Thank you for reaching out with your question! I completely understand your desire to streamline the onboarding process for new members. It can be frustrating to have multiple steps, especially when you're aiming to create a smooth experience.
Currently, Memberstack requires new members to go through a two-step process: signing up and then being redirected to Stripe for payment. While this does add an extra step, it ensures that all necessary information is collected securely and efficiently.
Unfortunately, integrating the signup and checkout into a single form isn't possible with Memberstack at this time. However, I appreciate your feedback, and I’ll make sure to pass it along to our team for future consideration.
In the meantime, you might consider providing clear messaging on your signup page to help set expectations for new members. This can help reduce any confusion and make the process feel more cohesive.
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