[Wishlist] Configurable email reminders X days before Memberstack billing dates.

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  Josh Lopez

  • September 25, 2024 23:30

  Hey Steve Coleman
  
  Thanks again for another great wishlist submission, this time regarding configurable emails for plan and payment reminders! Your suggestions are always valuable and appreciated.

  To help us fully understand your request and possibly take action in the future, would you mind adding a bit more detail based on our Wishlist guidelines? Here's what would be helpful:

  • The Problem: Could you describe the challenge you’re currently facing without this feature? Is there a gap in the user experience or operational issue this aims to solve?
  • Why It’s Important: Explain how this feature would impact your workflow or improve things for your customers.
  • What Have You Tried?: Let us know if you’ve explored any workarounds or solutions and what their limitations are.
  • Suggested Solutions: Please provide any ideas on how you envision this feature working to best meet your needs.

  These details will ensure that our team fully understands the scope and impact of your request, which helps us prioritize potential solutions.

   

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• 

  Erik Braakman

  • May 24, 2026 07:57

  Hey! Follow-up question on plan cancellations.

  I want to send members a reminder email 3 days before their subscription actually expires (when they’ve already clicked cancel, so cancel_at_period_end = true).

  My current thinking is to skip Memberstack webhooks for this entirely and instead run a daily n8n cron that calls the Stripe API directly:

  GET /v1/subscriptions?cancel_at_period_end=true

  ...and then filter for subscriptions where cancel_at falls within the next 3 days.

  Is there a native way to handle this within Memberstack, or is going directly to Stripe the recommended approach here?

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