Using Slack for responding to form submissions
Hi Friends, - I have a client that want to get form submissions to Slack, and then answer to that message in Slack and it will be sent to the end user by email.
Anyone know if this is possible? I was thinking about using Make.com or similar but it looks like Slack bots more or less is one-way or triggered on messages with no context.
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Hey Simon Adrell, I believe this should be possible via make with a workaround. Currently make might not have webhooks to listen to the new replies on slack.
But you could connect the form submission to be posted in the slack channel that you specify and you could have some button in that message which triggers a reply submission form (sort of), which could in turn trigger a workflow which takes the answer and sends it as an email to the user.
Check Slack Block Kit Builder to brainstorm how to make the slack message interactive, in order to trigger part 2 of your use-case, i.e. send email replies to the user.
Hope this helps.
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