How to save multi selections from dropdowns and checkboxes in Memberstack forms when only single values are being stored? Answered

Post author
Binny Babu

Hello friends,

I am struggling with the onboarding sequence. I am getting the data thats entered in the Memberstack but with some fields I am really struggling.

  1. When I use Dropdown element for the form with multi selection option, when more than one option is selected, only one shows up in the memberstack member details.
  2. When I use checkboxes for multi selection option, whatever is selected, one or two or three options, in memberstack the selected items are not listed. Instead true value is added.

I have created a loom video for better understanding: https://www.loom.com/share/d6c9dc9861d840ef9283d63036f8196b?sid=565d293a-79da-4d9f-8976-2968c9fdfac1

I used the template to keep the css design:
https://preview.webflow.com/preview/growth-recipes-62c680?utm_medium=preview_link&utm_[…]&pageId=6664592ce523ae1bc5149501&locale=en&workflow=preview

Comments

8 comments

  • Comment author
    A J

    Hey, some observations to solve this:

    • multi-checkbox option that you have for business goals, marketing channels and social media products, you need to change the custom attribute value from "skills" to the id of the respective field in memberstack dashboard and this should solve the issue and push the actual values for the user (highlighted in screenshot as well)
    • For the multi-select option have you tried this cloneable component to achieve the same with a different approach that memberstack provides? Probably this would solve the issue and push the values in the format you are expecting as well.

    Hope this helps.

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  • Comment author
    Binny Babu

    Thanks a lot A J this really helped

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  • Comment author
    Gregory Bishop

    Hey room, I’m building out a robust member profile form that’s mostly working, but I have a series of interests that I want to populate into a MS custom field of the same name. I’m using a multi-select field, all the setup seems to be correct, but I’m only getting a single item populated in the MS member field. Is there something i need to do other than select the “allow multiple selection” checkbox in the selections setting panel?

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  • Comment author
    A J

    Hey Gregory Bishop, by default this is working as it is supposed to, i.e. storing just one value (which is a limitation).

    But there is a workaround, which would store all the selected options as a comma separated list in the same custom field that you are targeting. You can find the free component of checkboxes that you can use for multi-select field and here's the article which can guide you regarding the setup as well. Hope it helps.

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  • Comment author
    Gregory Bishop

    thank you AJ

    can i use a collection to populate these?

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  • Comment author
    A J

    Yes, sure you can link your Webflow CMS in this too. I had tested it for a user and it works perfectly.

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  • Comment author
    Gregory Bishop

    i’m using this on and I can’t get the collections to work. can you tell me where to drop the collection element so it populates it?

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  • Comment author
    A J

    Hey Gregory Bishop, check this thread and let me know if you face any issues:
    https://memberstack.slack.com/archives/C033F0SLTLK/p1718303703025449?thread_ts=1718289375.854729&cid=C033F0SLTLK

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