[Wishlist] Show a popup or redirect when a paid plan is cancelled

Post author
Chukwudi Onyekwere

When I canceled a paid plan, it redirected me immediately to the redirect I had set when new accounts were created without notifying me that the account was successfully downgraded. Is there a way to redirect users who downgrade to a page that shows some text saying their account got successfully downgraded to free?

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  • Comment author
    Memberstack Team

    The solution today is to create a free plan called "Cancelled" and add that automatically add the free plan to the member using Plan Logic. They will lose access to the paid plan, gain access to the "Cancelled" free plan. You can set whatever redirects you need on that plan. 

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