How to fix Webflow free signup form redirecting users to Stripe checkout instead of creating free accounts? Answered
we fucked up but i dont understand how (or when) - on our free signup at bensbites.com people are getting sent to the stripe checkout. shown are the only attributes we have on the form block - we dont have any other attributes on this or within the fields except data-ms-member:email + password.
why are they getting sent to pay? and for the paid forms, they have the same attributes but have the same behaviour - which is fine but also shouldn’t the plan be our paid?
webflow.io domain - https://ben-tossells-sublime-site-4c804bf6992e3.webflow.io/
note: we wanted the free plan add to all signups so if they go to signup for pro and cancel, they end up with a free account
Comments
10 comments
Hey Ben Tossell, can you share in what specific sign-up cases are users being redirected to stripe checkout?
I just tested signing up to your main website and it redirects me to the catalog page directly and shows me that I am assigned a Free plan at the moment.
I did not get a stripe checkout page in between 🤔
does this one do the same? https://www.bensbites.com/tutorial/how-to-build-an-ai-tutor-chatbot
oh i wonder if it was because i was using testing+param@gmail.com as the test email every time - i just tried with ben+params@bensbites.co in incognito and worked as expected
Yes when I try to access the whole content and a sign up form is shown, I am able to sign up for free and am being redirected to the catalog.
The nav bar 'Signup' button is linked to a Pricing page directly, so I believe you want it to happen that way.
no the first way is what we want
Tyler and I have a theory we are testing now. We think it may be a cart thing.
but for pro we want a free account to be created even if they dont pay via stripe
we’re changing our pro flow to go to a register page - so i just need to know what needs to be on that attribute wise - this?
Hey Ben! We just pushed a new attribute for this exact problem.
What's happening is you probably have members clicking buttons that have price attributes at some point before signing up via the free form.
We now have the following attribute
Add that to your free signup form.
Once added, even if a member previously clicked on a price button, they won't be redirected to the checkout.
Ok so I should add that to all the sign up forms really? Or just free ones
I guess just free
Ok and do the pro sign up form attributes look correct ?
Just free.
yep they look good
Thanks all!
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