How to enable Stripe price tier changes when data-ms-price:update doesn't display the intended upgrade options? Answered
hi there! so i have an issue here with using data-ms-price:update . it doesn’t show the price-id that i hardcoded to the button https://preview.webflow.com/preview/sanil-ui?utm_medium=preview_link&utm_source=design[…]&pageId=664cc9426abd737fd0ff45d5&locale=en&workflow=preview
cc: Duncan Hamra Tyler Bell
Duncan Hamra for example, i see you’re on the 8.99 plan, but clicking that button should upgrade you to the 249.99 plan
from what i see, i cannot upgrade from one price to another price within the same plan. but i can they’re different plans
Comments
6 comments
Incase other folks have this issue in the future - there is a stripe limitation that you cannot upgrade from one price to another if they share a frequency. For example, it is not possible to upgrade from a monthly 499 price to a monthly 999 price IF they exist under the same plan. The solution here is to only have 1 frequency per plan.
Hi team - getting somewhere with the pricing on teams plans, but now I'm having a new issue unfortunately. I'm signed in, I head to the upgrades page and choose a new plan, but, it doesn't have any options to actually change the plan once I get into the stripe side of things. any idea why?
I can only see my current plan
https://memberstack.slack.com/files/U02VA9M30H4/F08EZBGL5FX/screen_recording_2025-02-25_at_23.07.40.mov
They have
data-ms-price:updateattribute on choose plan button.Ideally that should have worked. 🤔
Can you check if subscription switching is enabled in the Stripe settings under Subscription tab in live mode?
think I found it - looks like I need to do separate plans in memberstack rather than have multiple prices with different numbers on users under the same plan.
Yes, that's right. Sure.
sorted - thanks!
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