Members not listed in the MS dashboard Answered
Hello everyone,
I have most likely a beginner problem: members that signed up on the website don't get listed on the MS dashboard. Any ideas what I might be missing?
Any help or hint would be much appreciated 🙏
- Loom Demo: https://www.loom.com/share/a6834295e03e4bd3b6ea5ec3ac1cb33c?sid=63d2d060-926f-427d-b566-871933814884
- URL: https://the-core.com/old-home
- App ID: app_clw3wfu6y013f0srv1g8da2zd
- Webflow Read-Only: https://preview.webflow.com/preview/the-core-art-1347e1f0e3d3d6def345131a83?utm_medium[…]&pageId=661396d04baf684ba53e92aa&locale=en&workflow=preview
Comments
11 comments
Hey Daniel Apro,
Can you double check the following things just to be sure?
Hey A J, thanks for the response checking! This is the right project
Install code is in the Header.
I think the basic setup is okay. I really don't know what I might be missing here..
Hi Duncan Hamra any ideas? 👀
Super strange! I've never seen that "No app specified" error.
I created an account it created a test mode member for me, even though the test mode badge is not visible. Also strange! Josh Lopez do you know why the inspector tool is not visible?
Duncan Hamra The warning is not doing anything. I do see in the css that they added a display: none !important
Yes, I'm hiding the Webflow badge, why would that interfere? It's really weird because if I login with an email it grants me the gated page, but the user emails I've used to create accounts don't show up in the Dashboard under users. Technically it works, but there's no visible data 🫤
Oh and yes I've hidden the test mode component, because it wouldn't go away once I made the app live
Josh Lopez Duncan Hamra, should be visible again
I just signed up on the site and i see the member in the dashboard. Did you click on the top test mode toggle on the members page?
bob@barker.com is the member i just created on the website.
There's one single member I've created in the dashboard. But I've created other ones through Webflow forms. Those are the ones that have seemingly working accounts, but they don't show up in the members list in the MS Dashboard. I'll check the button one minute
I see when it's in test mode it's showing some members but if not it's only the one I've created from the dashboard
So should I leave the test mode switch on? Can test mode data be used on the live site? I don't really understand.
yes, to see test mode data you need the toggle active
If you want members to be in live mode you would need to set the domain to live mode. Members cant be switched from test mode to live mode.
Yes but saving is disabled
Here is some additional information
https://docs.memberstack.com/hc/en-us/articles/7595262385819
I might report how it goes in the next couple of days. Thanks a lot for the rapid help! Have a great day!
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