Cannot sign in to my memberstack account

Post author
James Pravato

I have emailed support 4 times and I am yet to get any help at all so have created a NEW account to get access to the community in the hope that someone can please get back to me to my other account.

I cannot access my account despite resetting the password, clearing the cache and using multiple browsers on multiple machines. This is not as far as I can see a me issue, as I can access other memberstack accounts that I manage without a problem. Also your support and FAQs on the website only allow me to send a support message once I have signed in which is completely frustrating and Support@memberstack.com just gets no reply Memberstack Team

I am so disappointed that the support is just not there when you need it and I don't know how I can get back into my account. 

Please can someone come back to me with an email address that an actual person will answer so we can sort this issue out.

Comments

1 comment

  • Comment author
    Duncan Hamra
    • Edited

    Hi James, I will look through our system to see what happened to your other emails! 

    We made some updates. Please attempt to log in using the email you provided initially. 

    0

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