How to send email verification and password reset emails from a custom domain with Memberstack basic plan? Answered

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  Chukwudi

  • May 22, 2024 20:34

  Yes, the Memberstack basic plan allows you to send email verification and reset password emails from a custom email domain. Here are the steps to set this up:

  • Start by filling out a form to kick off the email verification process. You can find the form here.
  • Verify your email:

  1. After submitting the form, the Memberstack team will manually update a few settings on your site. This process could take up to 24 hours during business days to be fully processed.
  2. Once the updates are complete, you'll receive an email from Postmark asking you to verify your address. The subject line will look something like "Tyler Bell needs your help setting up Postmark for YOUR_PROJECT".
  3. Follow the instructions in the email to set up your DNS records with your DNS provider. If you need help, check out Postmark's article on getting set up with common DNS providers.
  4. After you've finished setting up your DNS records, reply to the email to let Tyler Bell know.

  • Testing & Troubleshooting:

  1. If you encounter any deliverability issues, please wait 24 hours and test again. It can take up to 24 hours for DNS changes to fully take effect.

  Please note that emails are not sent from a dedicated IP address. Deliverability with Postmark has generally not been an issue, especially when you white label your email domain.
  For more detailed information, you can refer to the Memberstack Help Center article on changing the "From" email address.

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  Likhika Routray

  • May 22, 2024 20:35

  thanks Chukwudi I will follow these steps

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