How to troubleshoot white screen issue when Memberstack redirects after email verification? Answered

Quick Question on Redirect after they press the email verification button in the email.
One user is getting sent to an app.memberstack.com domain and then the screen is just white. Not sure why this is?

Comments

6 comments

  • Comment author
    Tyler Bell

    Hmm that's very odd.
    Do you know if you created that member on the dashboard? Looks like it's using the dashboard as the origin instead of your site.

    My theory is creating a member on the dashboard with email verification enabled uses the dashboard as the origin - which would be bug.

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  • Comment author
    TAYLOR DAVIDSON

    It is possible I made him on the dashboard. In fact, I believe so.

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  • Comment author
    Tyler Bell

    I'm debugging this now. We were able to confirm that there's a small edge case bug that's causing issues when members are created via the dashboard.

    TAYLOR DAVIDSON A fix was just deployed

    The member will need to click on a data-ms-action="resend-verification-email" button on your site to be sent a working a verification link.

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  • Comment author
    TAYLOR DAVIDSON

    So you're saying I should replace the current attribute to send a verification email with the above or ?

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  • Comment author
    Tyler Bell

    If you already have a button with that attribute, you don't need to do anything.

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  • Comment author
    TAYLOR DAVIDSON

    Okay cool

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