How to Enable Self-Service Plan Cancellation in Memberstack's Price Update Modal Answered

Post author
Lukian Bogdanets

Hi guys, I'm trying to allow users to be able to cancel premium plans on their own so I hooked up a button with the attribute data-ms-price:update, but I don't see the cancel button there... Is it hidden in test mode and will appear in live mode? I also made sure that in the Stripe Settings the toggle to hide the cancel button is not toggled on. Any advice would be appreciated 🙏

Comments

2 comments

  • Comment author
    Tyler Bell

    data-ms-price:update attributes won't show the cancel button - that attribute is specific for changing plans.

    This is the attribute you want for canceling data-ms-action="customer-portal"

    When clicked that will open the portal where the user can see their active subscriptions, billing history, and ability to update their credit card, etc.

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  • Comment author
    Lukian Bogdanets

    I see it now. Thank you Tyler! Tyler Bell

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