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How to Enable Self-Service Plan Cancellation in Memberstack's Price Update Modal

Hi guys, I'm trying to allow users to be able to cancel premium plans on their own so I hooked up a button with the attribute data-ms-price:update, but I don't see the cancel button there... Is it hidden in test mode and will appear in live mode? I also made sure that in the Stripe Settings the toggle to hide the cancel button is not toggled on. Any advice would be appreciated 🙏

2 comments

  • Tyler Bell
    Tyler Bell

    data-ms-price:update attributes won't show the cancel button - that attribute is specific for changing plans.

    This is the attribute you want for canceling data-ms-action="customer-portal"

    When clicked that will open the portal where the user can see their active subscriptions, billing history, and ability to update their credit card, etc.

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  • Lukian Bogdanets
    Lukian Bogdanets OP

    I see it now. Thank you Tyler! Tyler Bell

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