Upgrading doesn't show the upgraded plan but only the current plan, and other new billing rate options
There are two plans, the 76 AND Model plans.The user is on a 76 yearly/quarterly plan, and wants to upgrade to Model yearly/quarterly plan.
It’s tripping the user out because the Stripe checkout shows the current 76yearly plan they are on, instead of the new Model yearly plan they want to be on. However upon checking the quarterly plan it shows the new Model quarterly plan. So it almost looks like they aren't upgrading to the new Model yearly plan.
It would be helpful to see current but also the new upgraded yearly plan. - Jeff
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Another user experiencing the same issue. This is Stripe Default behavior using data-ms-price:update="priceID"
"If the user has a starter plan and is logged in wanting to upgrade to the premium plan, it does not directly get him to stripe checkout.
It redirects the user to his stripe membership, which is very confusing for users and makes it hard for them to upgrade to a higher plan."
"In our issue it is upgrading the plan level.
So not changing the time-interval but getting a completely different plan level and permissions.
I am actually very surprised that this seems to be a known problem, as this is a huge conversion-killer for users if they want to upgrade to a higher plan. I am having a hard time to believe, that there is nothing we can do to solve that problem.
As for other & well-known Saas AI-services as elvenlabs, heygen, OpenAI chatgpt you can easily upgrade your plan and get put to the checkout without any problems. And all of them use stripe as well…." - Josef
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