How to remove the test mode badge when Memberstack shows it incorrectly on a live domain?

Edwin Zácipa asked March 14, 2024 16:57

Answered

Hello guys, how do I remove the test mode badge, in spite of being in live mode in the settings?

6 comments

Vincent Rio Servidad March 14, 2024 16:59

Hey, Edwin. This guide will help you remove test mode https://docs.memberstack.com/hc/en-us/articles/7595262385819-Managing-Test-Mode-and-Live-Mode-Domains

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Duncan from Memberstack March 14, 2024 17:00

Edwin Zácipa can you try adding and removing the www. From your live domain? I think that could be the source of the problem

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Chukwudi March 14, 2024 17:01

Edwin Zácipa Upon checking your Memberstack setting, I discovered you had the test mode option set instead of Live mode. I've changed that for you and now the test mode badge has disappeared from your website. 🦜

I was also able to sign up and log in successfully.

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Edwin Zácipa OP March 14, 2024 17:01

Thank you Chukwudi! it works good ;)

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Harris Karim January 05, 2026 17:40

Hi Chukwudi- I and our users are having that issue as well randomly - when you say removed the www prefix, do you mean in the application domains section? remove www from the domain names? www.bravestarts.com

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Chukwudi January 05, 2026 17:41

Hi Harris, yes, it's in the application domains section.

I've fixed that for you now.

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