Error with creating profiles via the MS social template Answered

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  Shadi null

  • February 05, 2024 10:27

  A few possible causes,

  1. make sure to go to your connections page and verify the Webflow connection (sometimes they disconnect randomly)
  2. if you changed field names in a CMS or changed the CMS structure, make sure refresh the module in make so it’s updated with the new Webflow cms structure.
  3. try to publish the Webflow website again from the designer
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  Ryan Fleming

  • February 05, 2024 10:28

  Thanks for the reply, Shadi. Unfortunately tried those 3, no luck thus far. The flow watches for member update-->update item --> (error handling if new member, sends it to Create an item) & that's where the problem seems to be. If it's an existing member updating, the flow work & routes as it should.

  Also tried a new scenario just to 'create a new item,' acting as a new user, with no CMS record- same issue. However if the user does exist in CMS collection & I run that same test, it'll 'create an item'

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  Shadi null

  • February 05, 2024 10:29

  Shame none of those were the culprit.

  Would the create item module happen to be a V1 module? I’ve had some issues with the V1 create item module on some scenarios, but not others. That made me have to switch to a V2 module, come to think of it, oddly enough that was also in a scenario with a “watch member update” memberstack module

  Unfortunately without seeing the scenario I won’t be of much more help 😅

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  Ryan Fleming

  • February 05, 2024 10:29

  I'm working with the free Make plan at the moment, is that part of the issue potentially? Ie missing access to additional modules?

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  Shadi null

  • February 05, 2024 10:30

  I highly doubt that to be the cause.
  If your Webflow modules don’t have a green arrow on them then they’re the V2 modules :)

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  Ryan Fleming

  • February 05, 2024 10:30

  Just sharing, whether helpful or not, a screenshot:

  

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  Shadi null

  • February 05, 2024 10:30

  Could you share both error notices too? :)

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  Ryan Fleming

  • February 05, 2024 10:31

  Update an item reroutes because error is lack of item ID. This is 'Create an item' error message

  

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  Shadi null

  • February 05, 2024 10:32

  I think the issue may be your url?
  Give it a try with lowercase URL’s maybe.
  Is the only part of the error notice “400: validation error” or is there more above it?

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  Ryan Fleming

  • February 05, 2024 10:32

  That actually worked, going lowercase

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