SSO login vs sign up Completed

Post author
Maria Barrera

question - we’re using SSO and our users are really confused by the login vs sign up flow (they try to login even though they don’t yet have an account)

has anyone found an elegant way to do this? ideally its one button and the system knows whether they are logging in or sign up based on whether the email already exists

Comments

11 comments

  • Comment author
    Duncan Hamra
    • Official comment

    Kristin Battaglini Maria Barrera 👋 I have good news!! This feature is now live 🎉

    Members will automatically be logged in if they click on a social auth button in a sign up form. 

    It is also now possible to allow members to sign up via social auth login buttons. There's a new attribute you can add to your login forms and login modal buttons. 

  • Comment author
    Duncan Hamra

    Maria Barrera Quick update - more work/research is required, but Tyler and I had a chat about this today. The current plan is to change the default behavior of social auth buttons in signup forms. IF the member is new it creates an account (same as today), but if they DO have any account it will log them in.

    We’ll post in #announcements when this is finished.

    1
  • Comment author
    Chukwudi Onyekwere

    Hi Maria,

    I suggest you have a page for login and another for signup, with a heading stating that. This way, users will know what the SSO would be doing hence eliminating the confusion.

    0
  • Comment author
    Tyler Bell

    Hey Maria, we have a roadmap item to improve this 🙂

    I’ll look into when we might think it will be done.

    0
  • Comment author
    Maria Barrera

    yeah Chukwudi-Onyekwere we have that but everyone gets confused 😞 - turns out people don’t read lol

    0
  • Comment author
    Tyler Bell

    So essentially you want…

    signup to be login if they already have an account

    login to be signup if they don’t have an account

    or maybe just the first one?signup to be login if they already have an account
    0
  • Comment author
    Maria Barrera

    thanks Tyler! is there a way to customize the errors now? It doesnt look like the translation for the “trying to login but i’m accidentally signing up and I already have an account” use case is working

    both would be dreamy - my ideal use case is I have 1 button and if they have an account it logs in, if they don’t, it creates it
    0
  • Comment author
    Maria Barrera

    that is amazing!! thank you so much 💛

    0
  • Comment author
    Kristin Battaglini

    Thanks Maria! Duncan-Hamra please keep us posted -- it's a big obstacle for us right now. Really appreciate your help advocating for this!

    0
  • Comment author
    Kristin Battaglini

    Duncan-Hamra Do you have any updates you can offer on this work? I'm wondering if it has it been scoped and planned at this point enough for you to offer an estimate for when we might expect it.

    0
  • Comment author
    Kristin Battaglini

    Duncan-Hamra Tyler Bell Can you share an update here?

    0

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