How to automatically update plan pricing in Memberstack 2.0 for existing subscribers? Completed

Post author
Nafio H

I tried to contact support, but its the weekends but im shamefully impatient so im asking you guys hopefully i get an answer

here's the video of my problem - https://www.loom.com/share/97707a8fc79b46bea7d5a24de049c2ef?sid=2fa4925d-c617-4091-ab2c-8e6f2ddee17d

Comments

3 comments

  • Comment author
    Duncan from Memberstack
    • Official comment

    Thank you for posting the bug and the update! I can confirm that we were able to replicate and fix the issue. We've added a few additional test cases to ensure this break in the same away again 👍

  • Comment author
    Luca De Angelis

    Hi there,

    I'm releasing the website Beta with discounted prices. I plan to increase the prices later on for the same plan.

    Is there a way I can use memberstack later on to switch a price within a plan to a new price before renewal? Or shall I do this manually for each member?

    0
  • Comment author
    Chukwudi Onyekwere

    Hi Luc,

    Unfortunately, Memberstack does not currently support automatic price updates for existing members when a new price is set for a plan.

    If you'd like to offer a new pricing structure while keeping existing members at their current rate, you could consider creating a new plan with the updated pricing. This way, new members would sign up for the new plan, while existing members would remain on their current plan until they choose to upgrade or renew.

    However, if you have only a few members, you could manually update their subscription plan, as outlined in this article.

    0

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