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How to fix Make.com webhooks and manually test members after switching Memberstack from test to live mode?

Hello team, we are facing problem with third party tools eg Make.com once we set Live domain in memberstack, on staging domain all triggers, webhooks works as it should. But on live domain nothing works. Could someone assist?

13 comments

  • Julian Galluzzo
    Julian Galluzzo

    Your test mode and live mode keys are different, so you will need to swap them out!

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  • Nemanja Vasilevski
    Nemanja Vasilevski OP

    Secret keys ?

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  • Julian Galluzzo
    Julian Galluzzo

    Yep!

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  • Nemanja Vasilevski
    Nemanja Vasilevski OP

    So we need to create new webhook and change it for each scenario ?

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  • Julian Galluzzo
    Julian Galluzzo

    Yes, but the scenarios will remain the same - just swap out the webhooks and all should work as expected

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  • Nemanja Vasilevski
    Nemanja Vasilevski OP

    Yep, done it’s seems to be working.

    Thank you soo much

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  • Julian Galluzzo
    Julian Galluzzo

    Ok perfect

    No problem! Let me know if anything else comes up

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  • Nelson Abalos Jr
    Nelson Abalos Jr

    has anyone ran into an issue when going from test to live, Make.com no longer gets data from memberstack?

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  • Tyler Bell
    Tyler Bell

    Live mode and test mode use different secret keys 🙂

    This enables you to have live mode scenarios and test mode scenarios inside Make.

    Your options are:

    • update the secret key to your live mode one
    • duplicate your make scenario call and use your live mode secret key

    Will follow up with a loom video to show you what I mean.

    https://www.loom.com/share/b0c5cf156df8471c980e8ca3cded6c5e

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  • Nelson Abalos Jr
    Nelson Abalos Jr

    thank you! and for answering me on a weekend! ❤️

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  • Luca De Angelis
    Luca De Angelis

    Hello!

    I just switched from test mode to live after adding my live domain.

    I would like now to add a member manually so that i can test the ui with some potential users, but I don't see any of the active plans in the members sections. How can I achieve that (assign a member manually to the member lists and assign them to a plan?)?

    Thank you for your support!

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  • Chukwudi
    Chukwudi

    Hi Luc,

    You can assign Free plans manually to each member but not paid plans.

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  • Luca De Angelis
    Luca De Angelis

    ok! thank you!

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