My 1.0 membership is being actively attacked Completed

Post author
Serena Rockey

Can anyone help? I'm still on 1.0.  One of my memberships is being attacked.  Over 180,000 fake accounts and climbing. Thousands of them with credit cards attached, even though this membership has a free two-week trial and we don't collect CC info until two weeks have passed.  One week ago this started. Stripe can't help me.  Nobody has answered my plea for help from Memberstack yet. If these cards start getting charged at the end of the two-week trial period Stripe says I will be responsible for any chargeback fees. 

I have archived the membership, but they keep coming and coming every minute.  I don't know what else to do. Has anyone else been through this?

If I disconnect my Stripe account, my active subscriptions for real customers won't work but maybe I should do it anyway?

Comments

2 comments

  • Comment author
    Josh Lopez

    Hey Serena,

    This sounds really frustrating. Getting into your support ticket right now because i need some additional info. 

    1
  • Comment author
    Serena Rockey

    Thank you! Standing by.

    1

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