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How to fix an unresponsive signup form on a B2B landing page while B2C works fine?

Hey guys, got an issue with a signup form, whenever I click sign up it just won’t do anything. I’ve ran it through the site tester and there are no errors (I also have another signup form that is working absolutely fine). Any ideas?

https://forward-dev.webflow.io/tbni/sign-up

8 comments

  • Tyler Bell
    Tyler Bell

    every time I click signup, I get these errors in the console

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  • Julian Galluzzo
    Julian Galluzzo

    That usually happens when there is a hidden required field

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  • Chukwudi
    Chukwudi

    You're right, Julian. There are a couple of hidden required fields , Jamie. You may need to remove the fields completely or remove the required attributes if you want to keep them.

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  • Jamie Debnam
    Jamie Debnam OP

    Ahh it’s because I have another form that shows if the user is logged in but does not belong to that membership. Thanks guys!

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  • Julian Galluzzo
    Julian Galluzzo

    No problem!!

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  • vittoria
    vittoria

    we created 2 landing pages, 1 for b2c and one for b2b.
    b2c works perfectly while b2b https://www.tuttoaposto.co/home-b2b if i click on register now is not displaying the form i created. any tips?

    The preview link of the site: https://preview.webflow.com/preview/vittorias-superb-site?utm_medium=preview_link&utm_[…]&pageId=66c84e63205cc4e17c43d7cf&locale=en&workflow=preview

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  • A J
    A J

    Yes, found the issue. The form 3 element has a custom attribute data-ms-form="profile", adding this attribute would mean only logged in users can view this form. Since its a sign up form, you can change the attribute value to "signup" instead of "profile" and this issue must be solved.

    Hope this helps. Let me know if you face any issues.

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  • vittoria
    vittoria

    wow thanks a lot !!!!!

    0

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