Removing SEPA direct debit from Stripe Answered

Hello,

We would like to remove the SEPA direct debit from our Stripe chekout but we don't know how to proceed. We've tried unchecking the option in Stripe but it's still there on the checkout. Do you know how to do this?

Comments

3 comments

  • Comment author
    Maja Nadjakovic

    Hello Aurelien, I have the same problem and just now I have sent the request to support so when I find out how to remove it, I will post it here. 🙂

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  • Comment author
    Jayess

    Hi Aurélien Gallier undefined and Maja Nadjakovic 👋

    I just came across this. Let me check in with our team. I think they will need to manually remove it, can you dm your App_id?

    Maja Nadjakovic I wasn’t able to find anything under your slack email so there’s no confusion for our support team 😀

    So I checked in with our team and Stripe Support. Stripe has requested you to reach out to them as they were unable to give me more information as I’m not a part of your account. Please feel free to tag us into the chat if you need us.

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  • Comment author
    Maja Nadjakovic

    Hi Jayess. :) Thank you kindly for the information you provided us with. 🙏

    I will send an email to Stripe support.

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