Domain settings & Members cancellation Answered

Post author
Tao De La Torre Sola

Julian Galluzzo We´re finally going live with our memberstack site next week. We have a question.

  1. The dev site we have now is on a different URL from webflow. We will publish everything on our lxarch.com url over the weekend. Do we need to do anything on memberstack?

Comments

9 comments

  • Comment author
    Julian Galluzzo

    Awesome!! And nope, the only things you should have to do are make sure you have a payed plan and also add your domain in the settings

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  • Comment author
    Tao De La Torre Sola

    Awesome 🙂 Thanks Julian Galluzzo

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  • Comment author
    Julian Galluzzo

    No problem!! Good luck with launch

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  • Comment author
    Tao De La Torre Sola

    Julian Galluzzo one more question:

    How do we allow a member to cancel their free plan from our website?

    Do you have any tutorial handy?

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  • Comment author
    Julian Galluzzo

    I do not have one handy! However, there are 2 ways I would say to do this:

    1. Form submission which goes to a make.com webhook and removes the members free plan
    2. Using the DOM package you can call that function with a button click

    The first one is the least code, the second one is probably the best performance!

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  • Comment author
    Duncan from Memberstack

    You can also use the data-ms-plan:remove=“YOUR_PLAN_ID” to do this 👍 How many free plans do you have?

    cc Tao De La Torre Sola I forgot to tag you in above message

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  • Comment author
    Tao De La Torre Sola

    Duncan Hamra thanks for the answer.

    We have 3 free plans.

    Should we just have a button that triggers data-ms-plan:remove=“YOUR_PLAN_ID”?

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  • Comment author
    Duncan from Memberstack

    Hey Tao, then you’ll need to create 3 different “Cancel” buttons. One for each plan. And then Memberstack will show or hide them depending on which plan the user has. Be sure to replace YOUR_PLAN_ID with the actual plan ID in Memberstack. https://docs.memberstack.com/hc/en-us/articles/17265502821275

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  • Comment author
    Tao De La Torre Sola

    Thanks Duncan Hamra will give it a try.

    BTW: congratulations for such a great product and support. One of the most surprising software experiences we´ve had lately.

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