“Create a member” action error - Plan logics and Make.com Planned
Hi guys! Tyler Bell Duncan Hamra
Im having a problem with plan logics and Make.com:
I have a free plan (Plan A) with a plan logic setted to add a second free plan (Plan B). So, when Plan A is added, Plan B have to be added also.
In Make.com when you use the action “Add a free plan to a Member” the workflow works great. I add Plan A, and automatically plan logics adds Plan B. The problem is when you use “Create member” action. With this action, you create a new member and you can also add a free plan, but when the member is created with Plan A, Plan Logics dont work and Plan B is not being added. As I say, this only happens when you use “Create a member” action.
It is quite common to give a subscription trial (Plan B) when a user buys a one-time product (Plan A), so it would be great if you can fix this bug asap 🙏✨
Thaaaanks and great job!
PS. If you need a Loom, tell me
I also mention you so you can take a look! Josh Lopez Julian Galluzzo 😉
Comments
6 comments
Hey Lucas 👋
I know this isn’t exactly what you’re asking for, but I have an idea/question. Would you be able to change the way your Plan A and Plan B are configured so that plan logic isn’t required? I.e. maybe add all of the gated content in Plan B to Plan A?
Not in this case, Plan A is a one time payment for training and Plan B is a subscription to complementary content.
To solve it, I was going to first create the user and then assign the plan, but when creating the user it is mandatory to set a plan (maybe it’s something else to check, you don’t always want to assign a plan when creating an account).
Ultimately, I’ll create a fake plan and then use the “Add a plan” action one step later in the scenario in make.
Lucas Suárez we do have the option to add a one-time fee to a subscription. This means you might be able to duplicate B and add a one-time setup fee equal to the price of plan A.
So you’d have
Plan A - one-time payment
Plan B - subscription
Plan AB - subscription with a set-up fee
Oh! Interesting, Is it possible to have this Plan AB that is a monthly subscription of X€/month with the setup fee (one time payment) and also having a trial? I mean, you pay the setup fee, you have 1 month free (for example) and then you start paying the subscription.
This section called Trials maybe solves that right? 😅
What happen if a user “cancels” the subscription? Will they lose the access despite of paying the setup fee? I think that in that case I can set up a plan logic to add a free plan that has the access of Plan A when Plan AB is purchased so if the users cancel the subscription they can continue having access to the product they paid the setup fee.
I’ll need to test this… I should know, but I honestly am not sure off the top of my head 🤔 I’ll put this on my to-do for tomorrow.
And I like you plan logic idea 👍
I completely forgot that I need to do this with free plans, so the setup fee isn’t really an option. But it’s interesting anyway, I’ll keep it in mind for other projects
Please sign in to leave a comment.